We're always working on improving the photo uploads, to increase efficiency and reduce bugs. I've had trouble uploading photos before in the app - has this been fixed? Unfortunately, this means we have had to make the decision to stop supporting those older systems, in favour of providing the best experience we can. If we restrict our app to using only those features which are compatible with older operating systems, our options for improvement would be limited, and the experience would likely leave a lot to be desired. Newer operating systems have features available which will allow us to continue improving our app, providing a better experience with fewer bugs. To use our app, you will need to be using a phone running Android 7.0 (Nougat) or greater, or iOS 11 or later. Why isn't the app available for older operating systems? We will cancel the trip and refund any charges. Of course, you won't be charged any cancellation fees and you'll be refunded any amount you have already paid. If you can't get the app, unfortunately, you'll need to cancel your booking. What should I do if I’ve already booked a trip and I can’t get the app? You won't be able to take a trip if you don't have the app. You'll need to download our app before you take your first trip, so you can find the car, get the keys and drive.Ĭan I take a trip if I don't have the app?
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